To do this, follow these steps:
- Open Registry for editing (Regedit.exe).
- Locate, and then click the following registry sub key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
- In the right pane, right-click UpperFilters, and then click Delete.
- Click Yes to confirm the removal of the UpperFilters registry entry.
- Do the same to the LowerFilters
- Exit Registry Editor, and then restart the computer.
That it, The CD/DVD should now be working as expected.