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How do I download a certificate from Symantec Trust Center?

Solution ID:		SO8061
Version:		22.0
Published:		02/26/2008
Updated:		02/03/2013

Problem

Download certificate

Pick up certificate

Resolution

1. Go to https://trustcenter.websecurity.symantec.com/process/retail/console_login?application_locale=VRSN_US
2. Enter your Username and Password
3. Click Sign In
   Note: If you do not remember your Username or Password, refer to SO6057
4. In the first step, click "Get certificate". (added by webmaster)
5. From the list, select the corresponding certificate to download
6. Under the Status tab, click Pick up certificate
7. Select the appropriate PKCS#7 or  X.509 format from the drop down menu and allow for the page to refresh between selections
   Note: Microsoft IIS users select PKCS#7 or select X.509 for all other server vendors
8. Click Copy
9. Paste the certificate into a plain text editor such as Notepad (Windows) or VI (UNIX)
10. Save the file as .cer
     

Note: The default format when picking up the certificate is PKCS#7 which includes the SSL certificate and corresponding Intermediate CA(s). If Microsoft IIS 5.0 or higher is being used, you will want to select the PKCS#7 format as the Microsoft IIS server can import the Intermediate CA's and end entity SSL certificate when it is packaged in a PKCS#7 type file. 

If you require the SSL certificate file without the Intermediate CA, select the x.509 format. 

ref: https://knowledge.verisign.com.hk/support/ssl-certificates-support/index?page=content&id=SO8061&pmv=print&actp=PRINT